Artificial Intelligence powers convenience stores

Although pandemic restrictions significantly affected commuting in 2020, causing an estimated 10% to 15% decline in fuel demand, convenience stores continue to offer comfort and security, with customers increasingly relying on them to purchase grocery items and avoid crowds. The growth in consumer and service demand has increased the issues and challenges for convenience store staff.

We present the mechanisms adopted by convenience stores to simplify operations and improve the customer experience through technologies such as Artificial Intelligence.